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Delivery

Choose to collect your purchases either on board selected Singapore Airlines, SilkAir or Scoot flights or have them delivered directly to your doorstep. The delivery options available for the items are indicated on the respective product page. Selected items are available for inflight delivery or local delivery only.


Inflight Delivery

There is no delivery charge for collection on board eligible Singapore Airlines, SilkAir or Scoot flights. Simply present your boarding pass or the KrisShop e-invoice to the cabin crew to receive your pre-ordered items on board your flight.


Local (Singapore) Delivery

In light of COVID-19, the minimum spend for free local delivery has been reduced from S$100 to S$50 from 25 March 2020 (2100 hours, SG time) till further notice. 

Delivery Type

Spending

Delivery Fees

Standard delivery for all items excluding KrisShop Living items (delivers within 3-5 working days)

 

For nett purchase S$50 & below

 

S$6 per trip

For nett purchase above S$50

Free

Same Day/Next Day delivery for all items excluding KrisShop Living items

For weekdays (excluding public holidays)

  • Order placed by 3pm will be delivered by 9pm on the same day. 
  • Order placed after 3pm will be delivered on the following day by 9pm.

For weekends or public holidays

  • Order placed by 9am will be delivered by 4pm on the same day. 
  • Order placed after 9am will be delivered on the following day by 4pm. 

No minimum spending

S$12 per trip

Standard delivery for KrisShop Living items only (delivers within 7-10 working days)

 

No minimum spending

Free

  • KrisShop Living items are only available for home delivery in Singapore and can be identified via the “KrisShop Living” label on the respective product page
  • GST is applicable to all items delivered to local addresses in Singapore
  • For multiple orders of home delivery items (excluding KrisShop Living items) to a single location within Singapore, delivery charge is applicable to each order S$50 & below
  • Re-delivery fees may apply for unsuccessful delivery attempt(s)
    • Re-delivery fees after 2 unsuccessful standard delivery attempts is S$6 (inclusive of GST)
    • Re-delivery fees after 1 unsuccessful express delivery attempt is S$15 (inclusive of GST)

Overseas Delivery

Due to local regulations in light of COVID-19, there may be delays in overseas delivery to Victoria (Australia). 

Delivery charges do not include customs/import duties and postal clearance. Any additional cost, if applicable, will be borne by the customer and paid directly to the respective custom and/or courier upon arrival of items in the country, and cannot be paid using any form of vouchers (including e-vouchers) or KrisFlyer miles.

Items will be delivered within 7-15 business days from date when order is placed.

Overseas delivery fees for items excluding KrisShop Living items

Number of Items

1

2

3

4 and above

Rates for Overseas

S$28

S$50

S$70

S$85

Overseas delivery fees for KrisShop Living items

Shipping 
weight per Item#

Below 2kg

Between 2kg–5kg

Above 5kg

Overseas per item rate

S$40*

S$100

S$180

# Shipping weight is based on the weight per item and not the combined order weight.

*Bulky items (not in standard size) below 2kg may be subject to extra overseas delivery charges.

 

PRE-ORDER TO FLIGHT
Pre-order and collect your items on board your next Singapore Airlines, SilkAir or Scoot flight.
DELIVERY
Choose to have your items delivered to you, anywhere in the world.
EARN & REDEEM KRISFLYER MILES
Earn 1.5 KrisFlyer Miles for every S$1 spent and use your KrisFlyer Miles to redeem your purchases.
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